Privacy Policy

Last Updated: September 19, 2025

Genia Engineering, Inc ("Genia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Structural CoPilot service ("Service").

1. Information We Collect
  • Information You Provide: We collect personal information you provide directly to us, such as your name, email address, phone number, payment information, and company name when you register for an account. We also collect the User Content you upload, such as architectural drawings and project data.
  • Information We Collect Automatically: When you use our Service, we automatically collect information about your device and usage, such as your IP address, browser type, operating system, and pages visited.
2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process your transactions and manage your subscription.
  • Communicate with you, including sending service-related emails and responding to your inquiries.
  • Improve and personalize the Service.
  • Train, develop, and enhance our artificial intelligence models and algorithms. By using the Service, you explicitly consent to the use of your User Content for this purpose.
  • Monitor and analyze usage and trends to improve user experience.
  • Protect the security and integrity of our Service.
3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

  • Service Providers: With vendors and partners who perform services for us, such as payment processing (e.g., Stripe) and cloud hosting (e.g., AWS, Google Cloud).
  • Legal Compliance: If required to do so by law or in response to a subpoena or court order.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information for other purposes with your consent.
4. Data Security

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Choices

You may review, update, or delete certain account information by logging into your account. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at help [at] genia.design.